FixhDesk, by NG Lab, manages your cash flow, notifies customers of deadlines and leverages artificial intelligence to help you grow.

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Complete business software for SMBs, repair shops, and retail teams

Software features for orders, customers, quotations, DDT, and finance

FixhDesk combines operational dashboard, order management, customer registry, quotations, DDT, finance accounts, reports, and automated notifications in one business software platform built to simplify daily operations.

All features, each with its own deep dive
Orders Single platform

Manage customers, orders, quotations, DDT, and payments from one central dashboard with always up-to-date data.

Quotations & Transport Documents (DDT) Operational workflow

Coordinate order statuses, interventions, media attachments, PDF documents, and collections in one traceable workflow.

Notifications Practical documentation

Each software area points to a dedicated docs page for onboarding, team training, and faster support.

Reports Control and growth

Track revenue, multi-shop operations, users, finance, and licenses to make faster, measurable decisions.

All features, each with its own deep dive

Below you can browse the full FixhDesk feature catalog. Every card describes a software module and links to its /docs/page guide for operations, setup, and best practices.

Single platform

Manage customers, orders, quotations, DDT, and payments from one central dashboard with always up-to-date data.

Operational workflow

Coordinate order statuses, interventions, media attachments, PDF documents, and collections in one traceable workflow.

Practical documentation

Each software area points to a dedicated docs page for onboarding, team training, and faster support.

Control and growth

Track revenue, multi-shop operations, users, finance, and licenses to make faster, measurable decisions.

Label printing

From order detail you can print custom labels with order code, customer details, barcode, and an ONLY CODE mode for faster front-desk workflows.

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Getting Started

Follow these steps to set up your FixhDesk account and start managing your business.

Open the documentation

Dashboard

The Dashboard is the first screen you see after logging in. It gives you a real-time overview of your business performance.

Open the documentation

Customers

The Customers module lets you build and manage your client registry. Each customer record stores contact details and is linked to all their orders and documents.

Open the documentation

Orders

Orders are the core of FixhDesk. Each order tracks a job, repair, sale, or service for a customer. Orders support statuses, media attachments, interventions, notifications, and payments.

Open the documentation

Quotations & Transport Documents (DDT)

FixhDesk lets you create, manage, and export Quotations (preventivi) and Transport Documents (DDT — Documenti di Trasporto) with automatic numbering and PDF export.

Open the documentation

Finance & Accounts

The Finance module lets you track all money flows in your business: bank accounts, cash registers, digital wallets, expenses, transfers, and incoming payments.

Open the documentation

Reports

The Reports module gives administrators a financial overview of the business with date-range filtering and export options.

Open the documentation

Settings

The Settings module lets administrators configure company data, branding, integrations, and system preferences.

Open the documentation

Users

FixhDesk supports multiple users per company with role-based access control. Administrators can create and manage users from the Users section.

Open the documentation

Shops

Shops represent branches, departments, or sales channels within your company. All orders, documents, and reports are scoped to a shop.

Open the documentation

License & Billing

FixhDesk uses a subscription-based licensing model. Your membership plan determines how many users, shops, accounts, orders, and SMS credits your company can use.

Open the documentation

Notifications

FixhDesk lets you send real-time status updates to customers through multiple channels directly from an order.

Open the documentation

Order Statuses

Order statuses help you track the lifecycle of each order. You can customise statuses to match your specific workflow.

Open the documentation

From setup to daily execution

FixhDesk supports work in three phases: initial setup, daily execution for orders and documents, and final control across finance, reporting, and licensing.

01

Set up company, users, and shops

Configure company data, branding, users, permissions, shops, VAT codes, and preferences to start from a clean management base.

02

Run customers, orders, and documents

Create customer records, open orders, add interventions, generate quotations and DDT, send notifications, and record payments.

03

Review finance, reports, and licenses

Monitor accounts, expenses, revenue reports, license renewals, SMS credits, and shop performance from one controlled view.

Explore every software module with a dedicated guide

Open the FixhDesk documentation to see exactly how dashboard, customers, orders, documents, notifications, finance, reports, settings, users, and shops work.